Thank you for choosing Heartland
Roofing, LLC for your home
remodeling needs! We are striving to be THE exterior remodeling company
in your neighborhood, and we know that your satisfaction is an
important key to our success. We request your assistance in helping us
improve our service. Please take a few minutes to fill out the
following questionnaire and return it to the Operations Manager when he
closes out the job with you, or mail it to our office upon completion
of the job. Thank You!
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1. Was your salesman pleasant
and thorough in his explanation of your contract and the work we were
about to do for you?
Our salesman was very nice and courteous. Though we had other estimates, he was the main reason we used Heartland.
2. Did Jason Milliken, our
operations manager, call you the day before to give you a
“heads up” on when the job was beginning? Was he
pleasant and informative about your warranty?
Jason did call before the day the job began, even thoug hit was on a sunday. He is a very nice, pleasant young man and knows this business. We appreciate that.
3. Is there anything we could
have done differently to make this process better?
I can't think of anything, since we were very satisfied with the work process.
4. On a scale of 1 to 10 (with
1 being unsatisfactory and 10 being excellent) how would you rate your
overall experience with Heartland Roofing?
5. Would you recommend us to your friends and neighbors?
Yes, I would recommend you to anyone who wants a job well done.